한치훈, 김범수, 박재영,

Vol. 34, No. 5, pp. 1089-1100, 10월. 2024
10.13089/JKIISC.2024.34.5.1089, Full Text:
Keywords: Text Mining, topic modeling, Voice Phishing
Abstract

Despite various measures being implemented by the government and related institutions to prevent voice phishing, incidents of such fraud continue to occur. This study analyzed 448 actual conversations between voice phishing scammers and potential victims using text mining techniques. The text analysis reveals that voice phishing scammers frequently use words emphasizing limited time frames such as now, soon, in progress, today, first. This indicates that scammers manipulate the victim's psychology through specific words, preventing them from making rational decisions. The results of this study can aid government and related institutions in formulating effective policies for preventing voice phishing and protecting consumers.

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