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SERVQUAL 기법을 이용한 국가 개인정보보호 정책에 대한 국민 인식의 분석

이경복, 윤기찬, 심미나, 임종인, 박태형, Vol. 26, No. 4, pp. 1037-1056, 8월. 2016

10.13089/JKIISC.2016.26.4.1037

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