컨택센터의 고객 개인정보 보호 모델
Vol. 19, No. 2, pp. 117-126,
4월.
2009
10.13089/JKIISC.2009.19.2.117, Full Text:
Keywords: Contact Center Security, Personal information security, Security Management Model
Abstract Statistics
Cite this article
10.13089/JKIISC.2009.19.2.117, Full Text:
Keywords: Contact Center Security, Personal information security, Security Management Model
Abstract Statistics
Cite this article
[IEEE Style]
Y. Kwon and H. Youm, "Security Management Model for Protecting Personal Information for the Customer Contact Center," Journal of The Korea Institute of Information Security and Cryptology, vol. 19, no. 2, pp. 117-126, 2009. DOI: 10.13089/JKIISC.2009.19.2.117.
[ACM Style]
Young-Kwan Kwon and Heung-Youl Youm. 2009. Security Management Model for Protecting Personal Information for the Customer Contact Center. Journal of The Korea Institute of Information Security and Cryptology, 19, 2, (2009), 117-126. DOI: 10.13089/JKIISC.2009.19.2.117.