Herbert Kabwela Kalonji  Cherubin Tshienda  Michée Kalonda Mbo  Nkuba K. Carlos

Vol. 3,  No. 1, pp. 1-9, Feb.  2026
10.23246/AAIRJ.2026.03.01.02

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Managing IT servers has become an increasingly complex task in a context where information systems form the backbone of enterprises, universities, and public institutions. System administra-tors are required not only to maintain the continuous operation of essential services, such as web servers, email platforms, and file-sharing systems, but also to respond rapidly to failures, perfor-mance degradation, or service overloads. Traditionally, these operations rely on remote com-mand-line interfaces, a method that, while powerful, can be cumbersome and less accessible for routine or urgent tasks. This work presents the design and implementation of a system admin-istration chatbot deployed on an Ubuntu server and integrated with the Telegram messaging platform. Developed in Python, the chatbot enables administrators to interact with the server through a natural and intuitive conversational interface, allowing tasks such as service status in-spection, service restarts, and real-time monitoring of memory, CPU usage, and disk capacity. The contribution of this project is twofold: it reduces the operational burden on administrators and enhances their responsiveness to incidents, while also making server management more accessible by leveraging a widely used communication tool instead of complex administrative interfaces. The results demonstrate that the proposed chatbot constitutes a practical, efficient, and promising so-lution, opening new pathways for the automation and modernization of IT administration and monitoring.